TenBet Casino

TenBet Casino Review: Surprising Facts British Players Must Know

TenBet Casino has served over 1 million UK players in its 20+ years of online betting. Players can choose from more than 2,000 games that include 1,750+ slots and live dealer tables. The platform holds a solid 4.0 out of 5 rating on Trustpilot.

Need a complete 10bet casino review? We’ll show you everything about their 50% welcome bonus up to £250 and how fast they process payments. You’ll also learn about their exclusive Ten Club VIP programme. The casino’s user-friendly design works great on mobile devices. However, some payment methods can take up to 5 days for withdrawals.

Our review covers everything in 10bet casino. You’ll know exactly whether this platform lines up with your gaming priorities.

How Tenbet Casino Works for UK Players

TenBet Casino follows strict regulatory rules for British players. Players need to complete specific steps for account setup, verification, and platform access. A good understanding of these requirements will help you enjoy gaming while meeting all compliance standards.

Account creation process and KYC verification

The signup process at TenBet Casino follows simple steps. You’ll need to provide your personal information such as full name, email address, date of birth, physical address, contact number, and gender. Once registered, you create secure login details that work on all platforms.

You must complete KYC (Know Your Customer) verification before withdrawing funds. This verification protects your identity and money, follows anti-money laundering rules, and lets you withdraw funds. The verification needs two main documents:

You need to submit a clear copy of your passport, national ID card, or driver’s licence for identity verification. Your address proof must be recent – dated within 18 months – like utility bills or bank statements. Make sure all documents are in full colour, unedited, with clear details and edges.

TenBet might ask you to verify your payment methods, especially debit cards. Verification usually takes 24 hours, but during busy times it could take up to 10 business days. Players found to be underage will get their deposits back, but lose any winnings or bonuses.

Supported platforms: desktop, mobile, and app

TenBet Casino makes its gaming experience available on many devices. The platform works smoothly on iOS and Android systems, supporting desktops, laptops, tablets, and mobile phones.

Players can download a dedicated app from Apple Store and Google Play that works best for mobile users. The casino website adjusts automatically to smaller screens when accessed through mobile browsers without losing any features.

You can access all promotions and bonuses on any platform you choose. Payment processing works the same way across devices, including mobile options like Apple Pay.

Geo-restrictions and UKGC licencing compliance

British players must use the UK site with the ‘.co.uk’ domain. Water Tree Limited owns TenBet Casino while Blue Star Planet Limited, registered in Malta, operates it. The Great Britain Gambling Commission regulates and licences all UK operations under licence number 43173.

Your money stays safe in a separate trust account (Player Client Account) with medium protection level. This ensures fund security even if the company faces insolvency. TenBet paid a £620,000 regulatory settlement in February 2023 due to problems with anti-money laundering and social responsibility procedures.

The casino bans access from excluded territories. Using VPNs or proxies to bypass geo-restrictions breaks the terms. This could lead to account suspension and loss of winnings. This strict territorial compliance shows the casino’s dedication to following regulatory frameworks.

10bet Casino Bonus Explained for New Users

British players can get an attractive welcome bonus when they make their first deposit at TenBet Casino. Players should understand how this bonus works to get the most value and avoid any surprises.

How the 50% up to £250 bonus works

TenBet Casino gives new players a 50% match bonus up to £250 on their first deposit. You need to enter the bonus code “CASINO” when you make your original deposit to claim this offer. You’ll need to deposit £500 or more to get the maximum bonus amount of £250.

Your welcome bonus starts right after your qualifying deposit goes through. Any money you deposit above £500 stays in your “Withdrawable balance” and you can withdraw it anytime without affecting your bonus.

This bonus works differently from regular cash bonuses – experts call it a “sticky bonus,” which changes how you can use and withdraw your winnings.

Sticky bonus mechanics and wagering rules

TenBet Casino’s welcome bonus is a “sticky” bonus, which means you can’t cash out the bonus amount. The bonus money stays in your account as playing credit until you meet the wagering requirements. Once you meet these requirements, the casino takes back the original bonus amount and lets you withdraw only what you won.

You need to wager 50 times the bonus amount. This means if you get a £100 bonus, you must place £5,000 in bets before you can withdraw your winnings. You have 30 days from your deposit to meet these wagering requirements or you’ll lose any unused bonus funds and winnings.

TenBet Casino limits your betting strategy while you work through the wagering requirements. You can’t bet more than 50% of your matched bonus amount on a single game round. Bets that cover 67% or more of possible outcomes in games like Roulette or Baccarat don’t count toward the wagering requirement.

Eligible games and excluded payment methods

Games contribute differently toward your wagering requirements:

• Slots: 100% of your stake counts toward the requirement
• Table and Live games: Only 10% of your stake counts

A £10 bet on slots reduces your remaining wagering requirement by £10, while the same bet on blackjack or roulette only reduces it by £1.

Some payment methods don’t qualify for the welcome bonus. PayPal, Skrill, or Neteller deposits won’t get you the bonus. Debit cards are your best option for the qualifying deposit.

Many games are off-limits for bonus play. Popular titles like Aviator, Age of the Gods: Rulers Of Olympus, and various Kingdoms Rise games are excluded. TenBet can also disqualify players if they spot bonus abuse or strategies that guarantee profits.

This bonus structure is a vital part of deciding if TenBet Casino’s welcome offer matches your gaming style and bankroll plans.

Understanding the 10bet Casino Game Library

TenBet Casino has a massive game library that meets players’ priorities of all types. The platform’s gaming catalogue, built over 20 years, features an impressive range of options from leading providers across multiple categories.

Slot providers: NetEnt, Pragmatic Play, Playtech

The core of TenBet Casino is its collection of more than 1,750 slot games. Players can choose from classic slots, 3D slots, video slots, and online fruit machines. The casino works together with major game developers like Pragmatic Play, NetEnt, Playtech, and Red Tiger Gaming. They add about 50 new slot titles each month to keep the selection fresh.

Players will find dedicated sections for Megaways slots and progressive jackpots. The partnership with Playtech gives players exclusive access to the popular Age of the Gods series and other hits like Halloween Fortune, Blue Wizard, and The Walking Dead.

TenBet also works with Blueprint Gaming, Eyecon, Games Global (formerly Microgaming), Quickspin, and Inspired Gaming. This creates a rich gaming environment. The current slot library has over 1,100 games, so players can always find something new unless they want to replay their favourites.

Live casino games: Evolution and others

TenBet’s live casino creates an authentic casino feel through HD streaming with professional dealers. Three main providers power the live gaming experience: Playtech, Evolution, and Pragmatic Play.

Evolution Gaming leads the market in live casino technology. They bring exciting titles like First Person XXXtreme Lightning Roulette, Crazy Time, and Immersive Roulette. Playtech adds to this with Live Roulette, Live Baccarat, and Adventures Beyond Wonderland Live.

The live casino section has about 40 different games, split into these categories:

• 11 roulette variants
• 9 blackjack options
• 4 baccarat tables
• Multiple poker variations including Texas Hold’em
• Specialty games like Dream Catcher, Monopoly, and Football Studio

Table games and video poker availability

TenBet goes beyond slots and live dealer games with a rich collection of traditional table games and video poker variants. Players can enjoy RNG versions of classics like blackjack, roulette, and baccarat any time they want.

The table games section features many variants from different providers. Playtech offers several roulette options such as Premium European Roulette and Age of the Gods: Roulette. Evolution Gaming brings First Person versions of popular games like American Roulette, Craps, and Dragon Tiger.

TenBet’s video poker selection fits players of all skill levels. Games include Deuces Wild, Jacks or Better, Caribbean Stud, Joker Poker, Texas Hold’em, Oasis Poker, and Casino Hold’em. Evolution’s First Person Video Poker gives players a high-quality single-player experience.

The platform makes it easy to browse through this big library. Games are organised by category, provider, and popularity. Players can search for specific titles directly, which helps them find their favourite games quickly.

10bet Casino RTP and Payout Transparency

Return To Player (RTP) percentages are vital metrics that help evaluate online casinos. TenBet Casino says it offers “one of the industry’s top RTPs”. Let’s look at the data to see if this claim holds up.

Average RTP across top 20 slots

TenBet Casino’s overall average RTP sits at 97%, which beats the industry standard of 96%. The casino achieves these higher returns through partnerships with top software providers who create games with better payout rates.

TenBet explains RTP as “the theoretical percentage of money returned to the player after a certain period of time spent playing a particular game”. This means players should get back about £97 for every £100 they wager across all games over time.

The casino’s slot-specific RTPs range from 95.6% to 98%. To cite an instance, their popular game “Floating Dragon” comes with a 95.6% RTP. While this falls slightly below the platform’s average, it remains competitive in the market.

Keep in mind that “RTP percentages are not guaranteed and usually calculated based on long-term play”. Your actual results might be nowhere near these theoretical values during shorter gaming sessions.

Lack of published payout audits

TenBet doesn’t release complete payout audit reports that would verify their RTP claims across games. This lack of transparency makes it hard to independently verify the platform’s return rates.

The casino earns praise because they “clearly advertise the RTP of specific live casino or slot games, particularly on their offers page”. Many online casinos make this information hard to find, but TenBet stands out by being “transparent over RTP in their games”.

Players must rely on the casino’s self-reported figures since regular published audits from independent testing organisations aren’t available. This matters when you evaluate TenBet’s transparency.

Comparison with UK competitors

TenBet shines when matched against other UK online casinos. Their 97% average RTP puts them among the “highest payout online casinos”. Most reputable sites aim for RTPs above 96%.

The casino’s live dealer games are a big draw, with RTPs between 97% and 99%. Their partnership with Playtech brings several high-RTP table games to the platform.

The Independent highlights that “10Bet clearly advertises the RTP of a specific live casino or slot game, particularly on their offers page, in contrast to some online casinos”. Players can make better choices about bonus fund games thanks to this transparency.

The table below shows how TenBet stacks up against industry standards:

Metric	TenBet Casino	Industry Average
Average RTP	97% [182]	96%
Live Casino RTP	97-99%	95-98%
RTP Transparency	Above average	Variable

Higher RTP percentages mean players get more of their wagered money back over time. TenBet’s above-average numbers give them an edge for players who value mathematical advantages in their casino choice.

Materials and Methods: Testing the Platform

We tested TenBet Casino on multiple devices and payment methods to get the full picture of how it performs in real life. Our goal was to look beyond marketing claims and see how the platform works.

Test environment: device, browser, and payment method

Our TenBet Casino review used a controlled testing setup on desktop and mobile platforms. We used Chrome (version 121.0.6167) on desktop with a clean browser before each test. The mobile testing included both the app and browser versions on iOS and Android devices.

Past tests showed we needed to turn off ad-blockers and pop-up blockers. This is a big deal as it means that TenBet activates most bonuses through pop-up messages. We kept an eye on connection speeds using speedtest.net to make sure any issues weren’t from poor internet.

The payment testing covered a variety of methods. We tried debit cards (Visa/Mastercard), e-wallets (PayPal, Skrill), and bank transfer options (Trustly). This helped us compare how long each method takes and spot any limitations.

Deposit and withdrawal test cases

We ran several deposit and withdrawal scenarios to check processing times and spot any issues. Here’s what we found:

Payment Method	Deposit Time	Withdrawal Time	Min Amount	Max Amount
Debit Card	Instant	1-2 business days	£5	£35,000
PayPal	Instant	1-2 days	£5 [201]	£50,000
Skrill/Neteller	Instant	1-2 days [201]	£5 [201]	£50,000 [201]
Trustly	Instant	1-2 days [201]	£5 [201]	£50,000 [201]
Bank Transfer	Instant	1-3 business days	£5 [201]	£50,000 [201]

TenBet claims e-wallet transactions take “just minutes” but our tests showed they usually take several hours. The platform doesn’t process withdrawals on weekends or holidays – they only review requests on business days.

The platform follows a “closed loop policy” for withdrawals. You must receive your money back through the same method you used to deposit. This sometimes leads to delays because of identity checks.

Bonus activation and wagering tracking

We tested the welcome bonus by using the code “CASINO” during our deposit. The system added the 50% match up to £250 right after confirming the deposit.

The platform keeps your money in two separate accounts: “Casino Buy-In Account” for real money and “Casino Bonus Account” for bonus funds. You’ll use your real money first before touching the bonus funds.

The account interface shows how much wagering you’ve completed. You need to wager the bonus 50 times within 30 days. Slots count 100% toward this requirement, while table games only count 10%.

Single bets can’t go over 50% of your bonus amount – that would break the rules. We had some issues with bonus tracking but clearing the browser cache fixed them.

Results and Discussion: User Experience Findings

Our testing of TenBet Casino on multiple platforms gave us significant findings about the user experience beyond marketing claims. The hands-on review uncovered strengths and limitations that British players should know before signing up.

Navigation and game loading speed

TenBet Casino’s interface features an accessible design. A clean, monochrome and green aesthetic with simple tab organisation separates sports and casino categories. Players can find everything “in the blink of an eye” – from registration buttons to games, support options, and banking details.

Game loading times showed noticeable differences between categories. Standard slots loaded quickly, but live dealer games needed extra time. Players with slower internet connections might notice this delay, though it won’t affect gameplay much. Browser cache and cookie clearance fixed most performance issues and game crashes.

Bonus tracking and wagering progress visibility

The bonus tracking system works through clearly marked separate balances. Your funds split between real money in your “Casino Buy-In Account” and promotional funds in your “Casino Bonus Account”. This clear division helps you understand which balance gets used first—real money always comes before bonus funds.

The bonus activation system needs attention. TenBet activates all bonuses through pop-up messages, so you must disable any ad-blockers or pop-up blockers. Missing these pop-ups means losing bonus opportunities.

Mobile vs desktop performance

TenBet Casino’s mobile version beats the desktop in several ways. Mobile testing showed it “ran just that bit faster than the desktop version” with fully touch-optimised controls. The site adapts to smaller screens automatically when accessed through mobile browsers, offering full features without app installation.

Mobile-focused players can download native apps for iOS and Android devices from the Apple Store, Google Play, or by scanning QR codes on the official site. These apps deliver “lightning-fast navigation” and “HD live casino streaming”, creating an uninterrupted experience across platforms.

The mobile platform’s biggest advantage lies in its complete feature set. Players get access to all promotions, payment methods (including Apple Pay), and gaming options whatever device they choose. You won’t lose any functionality when switching between devices.

10bet Casino Payment Methods and Timelines

TenBet Casino gives British players several ways to manage their money. Players can fund their accounts and collect winnings through different banking options that shape their gaming experience.

Deposit options: Trustly, Apple Pay, Paysafecard

Players need £10 as the minimum deposit at TenBet Casino. Trustly leads the available options as a secure online banking solution that doesn’t require debit cards. Your account balance updates right away when you use Trustly for instant transactions.

iOS users will find Apple Pay particularly convenient. This method lets you transfer funds through your Apple Wallet and keeps your debit card details private while processing instantly. Both Trustly and Apple Pay allow deposits up to £10,000.

Paysafecard works well for players who prefer cash transactions. The maximum deposit limit stands at £2,000, which is lower than other methods. You can deposit up to £40 per transaction, and multiple transactions using the same voucher are allowed.

Withdrawal processing time: 3 to 48 hours

TenBet processes withdrawals between 3 to 48 hours based on your payment method. The casino aims to complete withdrawals within 3 hours for debit cards, PayPal, Apple Pay and Google Pay. Other methods might take up to 48 hours.

Payment Method	Minimum Withdrawal	Processing Time	Maximum Withdrawal
Debit Cards	£5	1-2 business days	£35,000
PayPal	£5 [261]	1-2 days	£50,000
Skrill/Neteller	£5 [261]	1-2 days [261]	£50,000 [264]
Bank Transfer	£5 [261]	1-3 business days	£50,000 [264]

Your money arrives at different times depending on the method you choose. E-wallets usually take 1-2 days, while bank transfers need 1-3 business days to clear.

Weekend and holiday payout delays

TenBet Casino handles withdrawals only on business days from Monday to Friday. Withdrawal requests made after Friday afternoon wait until Monday for processing.

Smart players plan their withdrawals ahead of long weekends and holidays. The processing times mentioned only count business days, not Saturdays, Sundays, or bank holidays. Holiday seasons might add several days to your waiting time.

Limitations and Known Issues with 10bet

10bet Casino offers many features for British players, but you should know about some key limitations before opening an account. These restrictions will help you set realistic expectations about what the platform can do.

No PayPal for welcome bonus eligibility

The most important limitation at 10bet Casino involves e-wallet exclusions for welcome bonuses. Players cannot use PayPal, Skrill, or Neteller to qualify for the casino’s 50% up to £250 welcome offer. New players must use debit cards or other payment methods to claim the bonus.

The official terms state this exclusion applies only to the welcome promotion. Many players who prefer e-wallets for their better security and faster processing might find this disappointing. The Independent points out that this limitation and other requirements like bonus code entry “may not appeal to casual bettors looking for simplicity”.

No live streaming for sports betting

10bet currently lacks live streaming services for sporting events. They discontinued their previous offerings, which puts them behind their competitors. Live streaming “has become almost standard for online bookmakers,” making this a big drawback for sports bettors.

Players who want to watch events while betting must use other platforms for video content. This gap affects the seamless betting experience that today’s players expect from online bookmakers.

Customer support not available 24/7

10bet’s customer service runs on limited hours instead of providing round-the-clock support. Players needing help during off-hours, weekends, or holidays might face problems.

Many competitors offer 24/7 support, so this could affect your choice, especially if you play during unusual hours. The restricted support hours, combined with weekend withdrawal delays mentioned earlier, could frustrate players who need urgent help outside business hours.

Security, Licencing and Responsible Gambling Tools

Player protection and regulatory compliance are the foundations of TenBet Casino’s UK market operations. These safeguards help you make informed decisions about your gaming activities.

UKGC licence number and compliance

Blue Star Planet Limited operates TenBet Casino under a Great Britain Gambling Commission licence. The casino reached a £620,000 settlement in February 2023 due to anti-money laundering and social responsibility failures. All settlement funds went toward socially responsible causes.

The casino keeps customer funds in a segregated trust account (Player Client Account) away from company finances. This gives players “medium protection” as defined by the Gambling Commission. Your funds stay protected even if the company becomes insolvent.

Deposit limits and self-exclusion tools

TenBet gives you several responsible gambling features to manage your gaming:

• Deposit limits – Set daily, weekly, or monthly maximum deposit amounts
• Reality checks – Receive notifications after 30 or 60 minutes of play
• Time-outs – Restrict access for periods ranging from 24 hours to 6 weeks
• Self-exclusion – Block access for periods from 6 months to 5 years

Limit decreases take effect right away. Any increases need a 24-hour cooling-off period. You cannot reactivate your account during self-exclusion periods. TenBet actively detects and closes any duplicate accounts.

GamStop and GambleAware integration

TenBet works with GAMSTOP, the UK’s national self-exclusion service. Your GAMSTOP registration blocks access to TenBet and all other UKGC-licenced operators automatically.

The casino partners with GambleAware and provides links to professional support through their responsible gambling pages. Players can find the National Gambling Helpline number (0808 8020 133) displayed prominently. This all-encompassing approach to player protection shows TenBet’s steadfast dedication to regulatory compliance, despite past enforcement actions.

How 10bet Compares to Other UK Casinos

TenBet Casino shows clear strengths and limitations compared to other leading UK gambling platforms. These differences will help you choose a platform that matches your gaming priorities.

10bet vs Betway: bonus and payout speed

Looking at welcome offers, TenBet gives you a 50% match up to £250 with a 50x wagering requirement. Betway provides 100 free spins without any wagering requirements. Betway splits its promotional structure between sports (£40 Money Back offer) and casino bonuses. TenBet keeps it simple with a single casino offer.

Both platforms process withdrawals quickly. TenBet handles e-wallet transactions in 1-2 days. Betway matches this speed but sometimes takes up to three days. Neither casino processes withdrawals on weekends, which can add to the waiting time.

10bet vs William Hill: game variety

TenBet has mutually beneficial alliances with software developers like Playtech, Pragmatic Play, Quickspin, and Blueprint. Players can access over 1,000 slot titles. William Hill stands out by offering exclusive games through its “Made for You” collection and Vegas Millions jackpots.

William Hill’s exclusive jackpot games attract players looking for big wins. Both platforms offer complete live dealer sections, but William Hill leads with more specialised game formats.

10bet vs Unibet: mobile app experience

TenBet focuses on continuous connection across platforms with dedicated apps for iOS and Android devices. The accessible interface puts categories at the bottom of the screen.

Unibet takes a different approach with separate apps for casino, poker, and sports betting. Players who focus on specific gaming categories will appreciate this setup because “you won’t need to worry about filtering through additional areas”.

Unibet’s mobile casino app comes with category tabs including “Jackpots, New Games, Exclusives, Slots, Vegas Slots, and All Games”. TenBet uses a more basic navigation system. Unibet might work better for players who want specialised mobile experiences, while TenBet offers everything in one place.

Conclusion

TenBet Casino is a 5-year old platform that gives British players access to a massive game collection with strong security measures. Players can claim a 50% welcome bonus up to £250, but they should check the wagering requirements and payment method restrictions carefully.

The casino shines with its gaming selection. You’ll find over 1,750 slots and a wide range of live dealer games from industry leaders like NetEnt, Pragmatic Play, and Evolution. The games maintain competitive RTP rates at 97% on average. However, the customer support has limited hours and withdrawal processing slows down on weekends.

TenBet provides complete responsible gambling tools. Players can set their own deposit limits and connect with GAMSTOP services. The platform received regulatory action in 2023, but recent updates show their steadfast dedication to player protection through separate fund accounts and strict compliance rules.

British players need to match TenBet’s features with their priorities, especially when considering payment options and support timing. This casino works best for players who want a huge game variety and good bonus deals, as long as they understand the terms and conditions that come with them.

FAQs

Q1. What welcome bonus does 10bet Casino offer to new UK players? 10bet Casino offers new UK players a 50% match bonus up to £250 on their first deposit. To claim this bonus, you need to enter the code “CASINO” when making your initial deposit.

Q2. How long does it take to withdraw funds from 10bet Casino? Withdrawal processing times at 10bet Casino vary between 3 to 48 hours, depending on the payment method. E-wallets typically take 1-2 days, while bank transfers may require 1-3 business days for funds to clear.

Q3. Is 10bet Casino licenced and regulated in the UK? Yes, 10bet Casino is licenced and regulated by the UK Gambling Commission. It operates under licence number 43173 and adheres to strict regulatory standards to ensure fair play and player protection.

Q4. What responsible gambling tools does 10bet Casino provide? 10bet Casino offers several responsible gambling tools, including deposit limits, reality checks, time-outs, and self-exclusion options. They also integrate with GAMSTOP and provide links to professional support services through GambleAware.

Q5. Can I play 10bet Casino games on my mobile device? Yes, Tenbet Casino is fully compatible with mobile devices. They offer dedicated apps for iOS and Android, as well as a mobile-optimised website that adjusts automatically to smaller screens, providing full functionality across all platforms.